How do I inform the buyer about a track and trace code?
Just set the proper track and trace code in the order.
Possibly you have a module that already takes care of that for you.
If a track and trace code is present and the order is marked as shipped, the module will take care of informing bol.com about that track and trace code.
How do I handle returns?
The module currently does not support returns.
However, you can simply use the “Partial Refund” or “Cancel Products” function of Prestashop in combination to restock products.
You just need to process the return in bol.com’s back office.
How can I add the bol.com connector configuration screen to the Prestashop Back Office menu?
Go to Administration -> Menus and click the “Add new menu” button. Place these values into the form:
Name: Bol.com connector
Can I use the bol.com connector to only import orders?
Yes, the module allows you to disable offer synchronization.
This way you can manage bol.com orders from within Prestashop but have another solution take care of keeping your stock, prices and delivery promises at bol.com in sync.
This means you can use for example Channable to arrange stock synchronisation and use the Bol.com Connector to import and process orders.
The module blindly copies the pricing information that comes along with bol.com orders so any applicable bracket discounts will be reflected properly in your administration in Prestashop.