Approximately 1 out of every 4 IP addresses receives from Plaza sellers turns out to be the wrong one.
People provide them with the IP address of the seller’s home internet connection or the IP that his domain name resolves to.

However, a webserver may listen to many IP addresses but will almost always initiate communication from 1 IP address.

To help you detect this IP address, the module has the “What is my ip” feature.
You can find it in the “Time Savers” section on the module’s homepage.

Simply click on the link and you will be presented with the outgoing IP address of the server your site is hosted on.

Provide with this IP in their Offer FTP account registration form.